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Bristol 06/12/2023 at
09:30
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
Manchester 05/12/2023 at
14:10
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
Manchester 05/12/2023 at
16:10
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
Leeds 05/12/2023 at
16:10
Ease of the service
Would you recommend us to your friends and relatives? Satisfied
Will you consider this centre should you need to come again? Satisfied
Convenience of appointment Neutral
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 4.6
Score: 4.6
London Harley Street 28/11/2023 at
10:00
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
Manchester 05/12/2023 at
11:30
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
Nottingham 05/12/2023 at
10:10
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
Nottingham 05/12/2023 at
10:10
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
Manchester 28/11/2023 at
15:30
Ease of the service
Would you recommend us to your friends and relatives? Satisfied
Will you consider this centre should you need to come again? Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 4.7
Score: 4.7
London New Malden 04/12/2023 at
14:00
Ease of the service
Would you recommend us to your friends and relatives? Satisfied
Will you consider this centre should you need to come again? Very Dissatisfied
Convenience of appointment Neutral
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Satisfied
“ Location is an issue hence low score for those questions �?
Average
Score: 4.1
Score: 4.1
Colchester 30/11/2023 at
11:40
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
London Harley Street 02/12/2023 at
13:10
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
Manchester 24/11/2023 at
09:50
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
London Hornchurch 01/12/2023 at
12:30
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ Everything was great thank you. �?
Average
Score: 5.0
Score: 5.0
Manchester 30/11/2023 at
16:30
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
Manchester 30/11/2023 at
14:10
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ Your staff are personable and professional - a delight. �?
Average
Score: 5.0
Score: 5.0
Birmingham 27/11/2023 at
11:10
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ Lady in scanning room was very welcoming and friendly �?
Average
Score: 5.0
Score: 5.0
Manchester 23/11/2023 at
13:30
Ease of the service
Would you recommend us to your friends and relatives? Satisfied
Will you consider this centre should you need to come again? Satisfied
Convenience of appointment Satisfied
Reception
Greeting on arrival Satisfied
Promptness of appointment Neutral
Clinical staff
Explanation of procedure by clinical staff Satisfied
Time and attention given Satisfied
Response to questions Satisfied
Facility
Clean and safe environment Satisfied
“ Better waiting area �?
Average
Score: 3.9
Score: 3.9
Colchester 30/11/2023 at
12:00
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
Birmingham 29/11/2023 at
14:30
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
London Harley Street 29/11/2023 at
11:20
Ease of the service
Would you recommend us to your friends and relatives? Satisfied
Will you consider this centre should you need to come again? Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Neutral
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Satisfied
Time and attention given Satisfied
Response to questions Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 4.2
Score: 4.2
London Harley Street 29/11/2023 at
11:40
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
Manchester 25/11/2023 at
09:40
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
Birmingham 28/11/2023 at
14:30
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
Manchester 29/11/2023 at
13:50
Ease of the service
Would you recommend us to your friends and relatives? Satisfied
Will you consider this centre should you need to come again? Satisfied
Convenience of appointment Satisfied
Reception
Greeting on arrival Satisfied
Promptness of appointment Satisfied
Clinical staff
Explanation of procedure by clinical staff Satisfied
Time and attention given Satisfied
Response to questions Satisfied
Facility
Clean and safe environment Satisfied
“ Very friendly, pleasantly outgoing �?
Average
Score: 4.0
Score: 4.0
Birmingham 29/11/2023 at
11:40
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
Leeds 29/11/2023 at
11:30
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ �?
Average
Score: 5.0
Score: 5.0
London Harley Street 29/11/2023 at
10:00
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Neutral
Time and attention given Very Satisfied
Response to questions Neutral
Facility
Clean and safe environment Satisfied
“ �?
Average
Score: 4.4
Score: 4.4
Birmingham 28/11/2023 at
11:40
Ease of the service
Would you recommend us to your friends and relatives? Very Satisfied
Will you consider this centre should you need to come again? Very Satisfied
Convenience of appointment Very Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ The only concern is the parking. As we could not access the safe parking area we had to try and find parking in the side streets, we had to park 15 minutes walk away. Easier access and permissions to park would alleviate this problem. �?
Average
Score: 5.0
Score: 5.0
Birmingham 28/11/2023 at
10:20
Ease of the service
Would you recommend us to your friends and relatives? Satisfied
Will you consider this centre should you need to come again? Neutral
Convenience of appointment Satisfied
Reception
Greeting on arrival Very Satisfied
Promptness of appointment Very Satisfied
Clinical staff
Explanation of procedure by clinical staff Very Satisfied
Time and attention given Very Satisfied
Response to questions Very Satisfied
Facility
Clean and safe environment Very Satisfied
“ Site location not ideal. Parking was an absolute nightmare. Other than that all other service was excellent. �?
Average
Score: 4.6
Score: 4.6