Patient Feedback

“ �

“
I couldn't fault any aspect of my visit. You have great people at your clinic in Altrincham. They were all very warm, friendly and professional. �

“ �

“ Excellent service. Professional and reassuring

�

“ �

“ �

“ �

“ �

“ I had a brilliant appointment I was told all what would be happening so I felt comfortable all the way through my appointment �

“ �

“ �

“ Friendly, knowledgeable scanning technician put me at ease �

“ �

“ I would have preferred a weekday appointment. I suffer from claustrophobia and found the lift quite challenging - I’d like the option of stairs. Luckily for me the radiographer kindly came down in the lift with me. The radiographer was excellent - he explained everything and carried out the procedure quickly. �

“ The reception area has no receptionist it’s also confusing. There needs to be at least a self booking in screen. �

“ �

“ Very pleasant experience, thanks. Friendly reception and very helpful. All went very smoothly. �

“ Very satisfied with the whole scenario. I was seen very quickly by pleasant staff with no waiting about. Thank you no complaints at all. �

“ �

“ I was very impressed by the fact Adam greeted me in a friendly manor that made me feel comfortable straight away.
Once shown into the scanning booth area, he explained what was going to happen very nicely.
He checked the scan results properly to make sure they were clear and did not need to be done again.
I would be very happy to return if the need arises again. �

“ �

“ �

“ �

“ �

“ �

“ �

“ On the plus side: I phoned to explain that I would be arriving some 5 - 10 minutes late, I arrived almost 15 minutes late, but you still fitted me in. Thank you.

On the negative side: On the preliminary scan, I pointed out that the machine had grazed my left ear. No positional adjustment was made. The machine grazed my ear again on the scan. The NHS would have done better. �

“ �

“ �

“ �