Patient Feedback

“ �

“ I couldn't fault you. It was a perfect service
�

“ Not hing �

“ I recently visited CT DENT for a dental scan, and the experience was exceptional from start to finish! The staff was welcoming and took time to explain the process clearly, which helped ease any anxiety I had. The scan itself was quick, efficient, and surprisingly comfortable, with advanced technology that provided clear, detailed images. I was impressed by how professional and thorough the team was, ensuring I felt informed and cared for. I highly recommend CT Dent to anyone looking for top-quality dental scan services. Thank you for a fantastic experience!"
�

“ �

“ �

“ �

“ I have used your service twice now both times I received great service
Procedure was explained to me very good efficient service �

“ �

“ �

“ �

“ �

“ All staff polite and professional. My only regret is that it is quite a distance to travel as I live in Stratford upon Avon. �

“ �

“ Olga was so very helpful and supportive. Huge thanks for her guidance. �

“ �

“ �

“ I was very nervous about this xray but may I add the lady who took my x ray made me feel as ease. The whole procedure was conducted very well and I would 100 percent recomend CT Dent �

“ Did not like the lack of human contact on arrival - didn’t know if someone even knew I was there till lady came through locked door, quite disconcerting �

“ �

“ The reason for scoring a 2 for 'convenience of appointment' was because I live 48 miles away from the practice. The journey entailed travelling on the M6, part of which was closed due to an accident. I arrived at my appointment in plenty of time but I felt an appointment nearer to my home would have been more convenient. This of course did not impact on the quality of treatment once I arrived at the practice.

I didn't need to ask any questions, hence the score of 3. �

“ �

“ �

“ Improvements - Clearer signage, compatible with company name, would be helpful at entrance to facility. Also directions within the information on the website of where to proceed within the building upon initial arrival - e.g. it is OK for patients to by-pass doctors reception and proceed straight through and upstairs.

Arrival - receptionists greeting was perfunctory at best - far more interested in pursuing her chatty conversation with two colleagues. Thankfully the person who undertook the scan was highly personable and professional. �

“ �

“ �

“ �

“ �

“ �

“ All spot on. The lady I saw was welcoming, explained everything perfectly, and the procedure was quick. �