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London Harley Street
27/04/2016 at
12:00
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ The whole experience was very pleasant and I would not hesitate to recommend your organisation to other people needing the same service. �
Average
Score: 4.7
Score: 4.7
London Harley Street
28/04/2016 at
11:00
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Excellent professional service
. �
Average
Score: 5.0
Score: 5.0
London Harley Street
29/04/2016 at
10:20
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Such a good service - convenient appointments that I could book and change myself. Very easy to use website. Thank you.
�
Average
Score: 4.9
Score: 4.9
Manchester
29/04/2016 at
15:40
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Prompt and efficient on the day scan results` to be seen �
Average
Score: 4.9
Score: 4.9
Nottingham
29/04/2016 at
10:20
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Bruno very friendly and professional. Great service. �
Average
Score: 5.0
Score: 5.0
London Harley Street
29/04/2016 at
13:25
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Promt and efficient �
Average
Score: 4.8
Score: 4.8
Nottingham
29/04/2016 at
11:50
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Neutral
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Satisfied
Time and attention given
Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Good �
Average
Score: 4.2
Score: 4.2
London Harley Street
28/04/2016 at
11:10
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ excellent service �
Average
Score: 5.0
Score: 5.0
London Harley Street
29/04/2016 at
12:20
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ efficient �
Average
Score: 5.0
Score: 5.0
Birmingham
28/04/2016 at
14:00
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Very satisfied excellent service �
Average
Score: 4.9
Score: 4.9
London Harley Street
27/04/2016 at
12:10
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Friendly & efficient throughout �
Average
Score: 4.7
Score: 4.7
London Harley Street
28/04/2016 at
12:00
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ i was running late due to tube problems, I phoned and they were very helpful, so that I did not miss my scan. very pleasant staff, especially Sonia. Thanks Peter �
Average
Score: 5.0
Score: 5.0
London Harley Street
28/04/2016 at
13:30
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Excellent �
Average
Score: 5.0
Score: 5.0
London Harley Street
28/04/2016 at
12:20
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ As Above. �
Average
Score: 5.0
Score: 5.0
London Harley Street
28/04/2016 at
10:30
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
n/a
Facility
Clean and safe environment
Very Satisfied
“ Very efficient �
Average
Score: 5.0
Score: 5.0
Manchester
27/04/2016 at
12:10
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Satisfied
Time and attention given
Very Satisfied
Response to questions
Satisfied
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 4.8
Score: 4.8
Bristol
27/04/2016 at
16:50
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 5.0
Score: 5.0
Birmingham
27/04/2016 at
15:00
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Welcoming staff. Explained the process, was offered a drink immediately upon sitting down by the receptionist. She handled me in a very professional and courteous manner. Raj the radiographer was extremely helpful. All in all, could not fault the appointment. Kudos should be give to the staff. Thanks. �
Average
Score: 4.9
Score: 4.9
London Harley Street
26/04/2016 at
10:10
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Neutral
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Satisfied
Facility
Clean and safe environment
Satisfied
“ Very Good �
Average
Score: 4.2
Score: 4.2
London Harley Street
26/04/2016 at
19:00
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
n/a
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
n/a
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 5.0
Score: 5.0
London Harley Street
26/04/2016 at
15:00
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Neutral
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Efficient and effective �
Average
Score: 4.6
Score: 4.6
Manchester
27/04/2016 at
10:10
Ease of the service
Would you recommend us to your friends and relatives?
Neutral
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 4.8
Score: 4.8
London Harley Street
25/04/2016 at
11:00
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
n/a
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 4.9
Score: 4.9
London Harley Street
26/04/2016 at
15:10
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“
Great, very quick and efficient, Could have done with a coffee as we had traveled for over an hour, but found one later down the road so no problem.
thak you �
Average
Score: 5.0
Score: 5.0
Manchester
26/04/2016 at
10:30
Ease of the service
Would you recommend us to your friends and relatives?
n/a
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Brilliant. ☺ �
Average
Score: 4.8
Score: 4.8
London Harley Street
23/04/2016 at
11:55
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ First class ! �
Average
Score: 5.0
Score: 5.0
Manchester
26/04/2016 at
14:40
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ A professional service provided by all.
The radiographer explained precisely what he was going to do whilst positioning me in the scanner. �
Average
Score: 4.9
Score: 4.9
London Harley Street
26/04/2016 at
12:00
Ease of the service
Would you recommend us to your friends and relatives?
n/a
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Very good service. �
Average
Score: 5.0
Score: 5.0
London Harley Street
26/04/2016 at
08:20
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Excellent �
Average
Score: 4.8
Score: 4.8
Manchester
26/04/2016 at
09:10
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
n/a
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 5.0
Score: 5.0