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London Harley Street
19/02/2016 at
14:00
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ I had never heard of this service before but we were very impressed, We were actually nearly 1 and a half hours early,but within being there 15 minutes i was seen and my procedure was done and finished and within 30 minutes we were going to the station to go home,Brilliant all round service.
I would recommend it to anyone .Thank you Mrs Clair Dutton. �
Average
Score: 5.0
Score: 5.0
London Harley Street
13/02/2016 at
09:25
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 5.0
Score: 5.0
Manchester
05/01/2016 at
11:10
Ease of the service
Would you recommend us to your friends and relatives?
n/a
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Excellent �
Average
Score: 4.9
Score: 4.9
London Harley Street
19/02/2016 at
14:30
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Fantastic service ..staff was very attentive and I didn't have a long wait. �
Average
Score: 4.9
Score: 4.9
London Harley Street
18/02/2016 at
15:00
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 4.7
Score: 4.7
London Harley Street
18/02/2016 at
10:20
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Satisfied
Promptness of appointment
Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Very useful and efficient. �
Average
Score: 4.3
Score: 4.3
London Harley Street
19/02/2016 at
13:00
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 5.0
Score: 5.0
Birmingham
19/02/2016 at
14:30
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 5.0
Score: 5.0
London Harley Street
18/02/2016 at
16:50
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Excellent. Very friendly and clear with procedure. �
Average
Score: 5.0
Score: 5.0
London Harley Street
18/02/2016 at
18:10
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 5.0
Score: 5.0
London Harley Street
18/02/2016 at
10:30
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Satisfied
Promptness of appointment
Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Satisfied
“ service is good and prompt �
Average
Score: 4.6
Score: 4.6
Bristol
18/02/2016 at
17:20
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Superb. Lovely environment, very polite and professional staff. Would recommend very highly! �
Average
Score: 5.0
Score: 5.0
London Harley Street
16/02/2016 at
11:00
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Excellent �
Average
Score: 5.0
Score: 5.0
London Harley Street
18/02/2016 at
10:50
Ease of the service
Would you recommend us to your friends and relatives?
Neutral
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Satisfied
Response to questions
Satisfied
Facility
Clean and safe environment
Satisfied
“ Does exactly what it says and works efficiently. �
Average
Score: 4.3
Score: 4.3
London Harley Street
17/02/2016 at
16:20
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Clearer notice to identify CT Dent on front street door would be helpful, especially as the numbering of the properties is a bit erratic. �
Average
Score: 4.9
Score: 4.9
Manchester
17/02/2016 at
14:40
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Very professional, efficient and effective. �
Average
Score: 5.0
Score: 5.0
Bristol
18/02/2016 at
09:20
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Fantastic Location in Bristol
Great waiting room
Bruno who did my scan was charming , informative , and engaging on a personal level
�
Average
Score: 5.0
Score: 5.0
London Harley Street
17/02/2016 at
14:30
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Very good service and pleasant staff �
Average
Score: 4.8
Score: 4.8
London Harley Street
17/02/2016 at
15:35
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Great. Friendly and efficient �
Average
Score: 4.8
Score: 4.8
Bristol
17/02/2016 at
12:50
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Good polite service everything went well �
Average
Score: 4.9
Score: 4.9
Birmingham
17/02/2016 at
10:50
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Satisfied
Promptness of appointment
Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Professionally well run set up . �
Average
Score: 4.3
Score: 4.3
Manchester
16/02/2016 at
14:00
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Very impressive felt at ease from the moment I walked through the door. Instructions to find it were great as was the instructions on parking. Friendly and efficient staff . �
Average
Score: 5.0
Score: 5.0
London Harley Street
17/02/2016 at
11:55
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Satisfied
Time and attention given
Satisfied
Response to questions
Satisfied
Facility
Clean and safe environment
Satisfied
“ Excellent particularly the fact that the appointment was at 12 and we were called dead on 12. �
Average
Score: 4.6
Score: 4.6
Bristol
17/02/2016 at
14:20
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Neutral
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Very good. However could have done with better directions, in particular public transport; which bus to take from Temple Meads Station and which bus stop to get off at. �
Average
Score: 4.8
Score: 4.8
Birmingham
16/02/2016 at
14:00
Ease of the service
Would you recommend us to your friends and relatives?
n/a
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ welcoming and professional, lady on reception Priya was very polite and friendly �
Average
Score: 5.0
Score: 5.0
London Harley Street
17/02/2016 at
12:20
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Everyone was welcoming, helpful and efficient.
Thank you �
Average
Score: 5.0
Score: 5.0
Manchester
17/02/2016 at
11:50
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ What a superb efficient service �
Average
Score: 5.0
Score: 5.0
London Harley Street
17/02/2016 at
12:40
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
n/a
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 5.0
Score: 5.0
London Harley Street
15/02/2016 at
09:15
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ I was seen without any problems although I have got the date wrong and arrived a day early. �
Average
Score: 5.0
Score: 5.0
London Harley Street
17/02/2016 at
09:50
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Satisfied
“ �
Average
Score: 4.9
Score: 4.9