Patient Feedback

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“ I was extremely happy with the service I received at CT dent. Fantastic Radiologist who is kind and friendly. �

“ Excellent �

“ I arrived an hour early, as I was unsure where I was going and the amount of traffic on the motorway, I didn't have to wait they very kindly fitted me in as soon as I arrived, they made my partner a cup of coffee ...a very pleasant experience and parked my car in their secure car park at the back of the building 10/10 thank you X �

“ Good courteous service. Thank you. �

“ Very efficient and professional. Thank you �

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“ Satisfied with all aspects of appointment. Parking could be a bit difficult though. I arrived early and managed to get a space in the allocated parking spaces, however the two that were vacant next to me were pretty quickly taken. �

“ I was very happy with the service, i was greeted warmly on arrival and made to feel relaxed. �

“ I have had two appointments at the service and the staff have been excellent and both appointments were on time which was really good. �

“ It was quick and simple. I liked the online booking �

“ I thought the service was efficient and the only problem I would have had if I had driven was parking but my partner brought me and waited. �

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“ Excellent �

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“ Only one complaint. Someone should regularly check the toilet. When I used it today at about 9.45 a.m., there were no paper towels to dry one's hands. �

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“ GENERALLY SATISFIED BY ACTUAL DAY'S PROCEDURE. AS THIS WAS MY FIRST ATTENDANCE AT CLINIC, THERE WERE TWO ASPECTS OF THE ORIGINAL E-MAIL WHICH I SUGGEST COULD BE IMPROVED.
THE LESSER WAS THAT I DID NOT KNOW THAT THE APPOINTMENT NEEDED THE DUPLICATE DENTURES: YOU RELIED ON FULL EXPLANATION BY DENTIST AND WE ARRANGED DATE AS EARLY AS POSSIBLE. FORTUNATELY THE DUPLICATES ARRIVED ON MONDAY SO TUESDAY WAS FINE.
MORE IMPORTANT WE ARRIVED IN SELLY OAK NOT UNDERSTANDING YOUR WORDS ABOUT PARKING. ON-ROAD PARKING WAS A NIGHTMARE AND 45 MINUTES LATER WE PARKED ON LIDL CARPARK. WHEN WE WERE AT CLINIC WE COULD UNDERSTAND LOGIC OF E-MAIL SO SECOND VISIT WOULD BE MUCH EASIER.
CAN I SUGGEST YOU AMEND WORDING TO SOMETHING LIKE "WE HAVE PRIVATE PARKING IN GATED PARK AT SIDE OF THE CENTRE IN ALTON ROAD. FOR ACCESS DRIVE INTO AREA IN FRONT OF METAL GATES AND PHONE XXXXXXXXXX TO GET PERMISSION TO ENTER. USE ANY OF THE VACANT SPACES AVAILABLE"

THIS PARAGRAPH COULD COME EARLIER IN YOUR MESSAGE AS IT NEEDS TO BE READ IN THE LONG MESSAGE.

THANK YOU FOR ATTENTION I HAD IN THE MORE IMPORTANT PARTS OF THE VISIT �

“ I would be happy to employ any of your staff myself, very professional and friendly. Well done! �

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“ I had to re-arrange my appointment 4 times, and each time the person I spoke to was very helpful and understanding.
You could tell patients to expect the scanning apparatus to move in circles around your head.
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“ Nice to have friendly informative staff �