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London Harley Street
21/01/2016 at
11:30
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ A very good all round service. �
Average
Score: 4.8
Score: 4.8
London Harley Street
22/01/2016 at
10:50
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Very efficient and organised operation. �
Average
Score: 4.8
Score: 4.8
London Harley Street
25/01/2016 at
11:40
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Dissatisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Satisfied
Promptness of appointment
Satisfied
Clinical staff
Explanation of procedure by clinical staff
Satisfied
Time and attention given
Satisfied
Response to questions
Satisfied
Facility
Clean and safe environment
Satisfied
“ Very good but I disliked the exta time, effort and expense of travelling to London. As a stranger to London I would have liked directions for walking from the underground. Cannot fault the service except that it was expensive.
�
Average
Score: 3.8
Score: 3.8
Manchester
25/01/2016 at
11:50
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Very quick and professiomnal
�
Average
Score: 5.0
Score: 5.0
London Harley Street
20/01/2016 at
10:10
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Excellent! �
Average
Score: 5.0
Score: 5.0
London Harley Street
25/01/2016 at
11:30
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Did the job with minimum fuss and pleasantly. �
Average
Score: 5.0
Score: 5.0
Manchester
25/01/2016 at
13:10
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Satisfied
Time and attention given
Neutral
Response to questions
Satisfied
Facility
Clean and safe environment
Satisfied
“ Did what it said on the tin
Just wish there was a branch a little neare �
Average
Score: 4.1
Score: 4.1
Manchester
25/01/2016 at
12:50
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 5.0
Score: 5.0
London Harley Street
23/01/2016 at
12:05
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ The staff were kind and friendly and made me very welcome. �
Average
Score: 5.0
Score: 5.0
London Harley Street
22/01/2016 at
16:40
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Satisfied
Promptness of appointment
Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Very friendly and helpful staff. �
Average
Score: 4.8
Score: 4.8
London Harley Street
22/01/2016 at
10:10
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Excellent - friendly and efficient �
Average
Score: 4.9
Score: 4.9
London Harley Street
21/01/2016 at
11:15
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Brilliant, I arrived at around 1040, later than I had aimed for as the trains were messed up, I was in, xrayed and heading for a coffee by just after 1100, and most important my xrays were at the Dentist and viewed already by my 13:00 hour appointment that day. The staff were all charming. Not much more you could wish for. �
Average
Score: 4.9
Score: 4.9
London Harley Street
22/01/2016 at
11:10
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Extremely friendly and helpful �
Average
Score: 5.0
Score: 5.0
Birmingham
21/01/2016 at
16:40
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Very good �
Average
Score: 5.0
Score: 5.0
Birmingham
21/01/2016 at
10:50
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Veryhelpful �
Average
Score: 4.9
Score: 4.9
London Harley Street
22/01/2016 at
14:00
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 4.9
Score: 4.9
London Harley Street
22/01/2016 at
09:40
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“
Absolutely fine �
Average
Score: 4.8
Score: 4.8
London Harley Street
19/01/2016 at
10:05
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Very Very professional and helpful ... easy and quick
I forgot my purse and had traveled an hour but they trusted me to pay over the phone when I got home .. MARVELOUS !!! �
Average
Score: 5.0
Score: 5.0
London Harley Street
21/01/2016 at
16:10
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 4.7
Score: 4.7
London Harley Street
21/01/2016 at
19:40
Ease of the service
Would you recommend us to your friends and relatives?
Satisfied
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Neutral
“ Staff are very friendly and professional. �
Average
Score: 4.3
Score: 4.3
London Harley Street
16/01/2016 at
14:25
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Excellent service: quick, effective and very friendly. �
Average
Score: 5.0
Score: 5.0
London Harley Street
21/01/2016 at
18:10
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Neutral
Promptness of appointment
Neutral
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Neutral
“ �
Average
Score: 4.1
Score: 4.1
London Harley Street
21/01/2016 at
17:50
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Very good
�
Average
Score: 4.9
Score: 4.9
London Harley Street
21/01/2016 at
17:40
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 4.9
Score: 4.9
Manchester
21/01/2016 at
10:30
Ease of the service
Would you recommend us to your friends and relatives?
Neutral
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Satisfied
Facility
Clean and safe environment
Very Satisfied
“ Very prompt and pleasant. Lovely premises �
Average
Score: 4.6
Score: 4.6
London Harley Street
21/01/2016 at
12:25
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ awesome �
Average
Score: 5.0
Score: 5.0
London Harley Street
21/01/2016 at
09:20
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 5.0
Score: 5.0
London Harley Street
20/01/2016 at
17:00
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 4.9
Score: 4.9
London Harley Street
20/01/2016 at
13:20
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ quick and simple - good service �
Average
Score: 5.0
Score: 5.0
London Harley Street
20/01/2016 at
10:35
Ease of the service
Would you recommend us to your friends and relatives?
Very Satisfied
Will you consider this centre should you need to come again?
Very Satisfied
Convenience of appointment
Very Satisfied
Reception
Greeting on arrival
Very Satisfied
Promptness of appointment
Very Satisfied
Clinical staff
Explanation of procedure by clinical staff
Very Satisfied
Time and attention given
Very Satisfied
Response to questions
Very Satisfied
Facility
Clean and safe environment
Very Satisfied
“ �
Average
Score: 5.0
Score: 5.0