Patient Feedback

“ very good service and well organised �

“ Fast and efficient �

“ Efficient, prompt and friendly service.
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“ very prompt and efficient, thank you �

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“ Very efficient �

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“ Welcoming, prompt and efficient. �

“ Couldn't be better.
Clive Herbert
(Appointment 1100 Fri 28/8/15) �

“ Excellent �

“ Verry pleased with the service. �

“ Excellent. �

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“ Efficient, smooth and friendly service �

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“ Expensive! �

“ Great service provided. Polite staff. Very clean premises. Safe car park. �

“ Very prompt service,easy to park and very polite staff. �

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“ Very good company. �

“ Perfect �

“ great �

“ Very efficient appointment system ( booked online ) though paper referral jargon and booking form jargon didn't seem to match. Curteous and pleasant staff. Seen quickly. Expensive however . Would be helpful if all parking spaces were listed on referral form �

“ Great efficient service. Thank you �

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Good but it would be nice to be able to contact Birmingham direct rather than through London

I an a retired dentist and took many OPGs in my time, chemical and digital The OPG I have jusst had was taken with the head tilted too far forward so that non-tooth structures are distorted and cannot be chcked properly. The lower jaw is too curved. .I can, if you wish, send you a print of a correctly poitioned head. These mistakes do happen but I would like a repeat of the OPG. Let me k now if this is alright and I can arrange an appointment

Finally the size of font I am typing in is too small, making it difficult to check my terxt. Why cannot it be the same size as the questions above �

“ A questions responded to.
There had been some kind of internal flood and cardboard boxes were on the floor which I felt were a h & s concern, carpet in reception area of private facilities looked stained.
Staff pleasant and helpful and lady doing my scan polite efficient and helpful.
Entry to car park and on foot exit/entrance confusing.
Results not available until I go to The Elms but not a major issue.
I strict ions to premises could be given in text as another implant dental surgery is directly opposite which left me confused .. also instructions at entry point could be better , I. E signage could be improved by being clearer of where C T Dent us located in the building and highlighting that you go to top floor reception area. Nothing major but just would make it clearer .. �

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